FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How quickly will my order ship?
Most in-stock orders ship the same day if received before noon PST.
Do you ship to Canada?
Yes, we do ship to Canada. Customer will be responsible to pay the local taxes and duties at the time of delivery.
Do you offer free shipping?
We offer free shipping on orders over $75, otherwise we charge a flat $6.95.
What is the return policy?
We will gladly take back any order, as long as it meets our return policy.
Orders
Below are some of are common questions about orders
Will I receive tracking once order ships?
Yes, all shipped orders will have shipping and tracking information sent to the email address used to place the order.
How do I change or cancel my order?
Orders and can be changed or canceled within 60 minutes of the time the order was placed. Simply call us at (866) 994-7733.
How do I contact customer support?
We are always available either by email at info@trailersphere.com or by phone at (866) 994-7733 during our daily operating hours of 09:00am to 5:00pm PST.
Products
Below are some common questions about our products
Where can Trailersphere's products be purchased?
We sell through our online e-commerce website, Amazon and throughout a vast network of RV dealerships.
What are your product and manufactruing standards?
Each and everyone of our products go through an extensive testing process. We expect perfection from the suppliers we contract and will never accept any quality shortcuts.